We ship all our orders every morning Monday - Friday via USPS or FedEx Express. We offer $4.99 US shipping ($6.99 for Hawaii & Puerto Rico) via USPS (4-6 business days) and $11.99 2-Day Shipping via Fedex Express. Fedex Express arrival time will depend on your location and can take from 2-4 business days. You can learn more about shipping options here. Please note that due to COVID-19, we have seen some delays in delivery.
We work to get your order to you as quickly as possible, so once your order is placed it's not possible to make any changes.
Bummer! Unfortunately, because of shipping logistics, payment processing, and a bunch of other business jargon, we cannot apply a discount code after a purchase has been finalized. The good news is that you can still make use of the discount code on your next order.
Please allow 48 hours for your package to arrive. If package still does not show up, please call the shipping provider. They often hold the package for pick up. If you still cannot locate the package - please email: service@wmpeyewear.com.
Gift cards are delivered electronically by email to the gift card recipient on your day of choice with instructions on how to redeem them. Gift cards are non-refundable.The gift card will expire 5 years after purchase.
To use the e-gift card, just type in your unique code in the "Gift card or discount code" section at checkout. If the full amount of the e-gift card isn't used the balance will remain and can be used toward a future WMP order.
We ship our orders Monday - Friday! If you place an order over the weekend, it will not ship until Monday morning.
Please email us at service@wmpeyewear.com with the correct address as soon as possible. If we can, we will update the address. Unfortunately, sometimes we cannot make the change in time and we cannot be held accountable for reshipping the item to a new address.
1. If you have a WMP Eyewear account - you can log in to check the status of your package.
2. If you do not have a WMP Eyewear account, once your order is shipped, you will receive an email with your tracking number. You can then track the package right to your door!
You can now purchase 100% carbon offsetting, shipping protection, and dedicated support — offered by Corso. We’re making it easy for our customers to do right by the planet by providing an option at checkout to offset 100% of the carbon emissions associated with shipping your order.
Additionally, every single package is protected against theft, damage, and carrier mishandling to ensure your goods arrive safe and sound. We’ll do right by the planet together! 🌳
We partner with Corso to provide Carbon Offsets and Shipping Protection to our customers. If you purchased Green Shipping Protection with your order and your package was damaged, lost, or stolen, here's how you request a reorder.
Green Shipping Protection reorders are made easy at reorder.corso.com or by emailing support@corso.com.
You will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.
Once you indicate if the package was damaged, lost, or stolen and complete the request, you will get a reorder confirmation.
If you did purchase Green Shipping Protection, please contact Corso with any questions you have regarding shipping issues.
You can return your order within 30 days of delivery as long as items are in their original condition and packaging. We offer in person returns via Happy Return bar locations. Mail-in and Happy Bar in person returns have a $5 return fee, which is waived if you choose to receive store credit option. You can start your return here. Original shipping costs are non-refundable.
In order to initiate an international return please contact service@wmpeyewear.com. However, you will be responsible for shipping the item with your own label to our facility.
WMP Eyewear
7575 E Redfield St., Unit 125
Scottsdale, AZ 85260
We’ve partnered with Happy Returns to allow for easy, box-free returns.
Once your return reaches our warehouse, please allow 48 hours for processing. The refund will be issued to your original payment method, please be aware that payments can take up to 3 business days to process depending on your bank or payment provider.
Please contact us at service@wmpeyewear.com and we will help resolve this issue promptly.
If you received a free promotional pair, you must return it, if the total of your order is below $80 after the return.
Of course! All our sunglasses offer 100% UVB + UVA protection and are perfect for outdoor activities, especially when driving.
Polarized lenses reduce glare from bright sun and flat surfaces, offering a clearer image and reducing eye fatigue over long periods outside. This can be great at the beach or when driving. The lens is coated in a special filter that blocks intense reflected light.
Polarized lenses are not the same thing as UV lenses, which protect your eyes from sun damage.
You can shop all of our polarized styles here.
1. Rinse glasses under lukewarm water
2. Add a tiny drop of soap to lens and gently swirl around on lens with your fingers
3. Rinse again
4. Dry gently with a microfiber cloth
We recommend using our size chart which is located on the product page. If you have a pair of sunglasses/glasses that fit you well and are comfortable, try finding a new frame with the same or similar measurements. You can also learn more about finding the right pair of sunglasses here.
Prescriptions for contact lenses cannot be used for glasses. A contact lens prescription can only be used to purchase contact lenses.
PD, or pupillary distance, refers to the distance in millimeters between the center of one pupil to the center of the other. Having a correct PD on your glasses prescription ensures that you are looking through the ideal spot in your lenses. If this number was not provided on your prescription by your eye care professional, you can measure it yourself in 3 easy steps:
1. Look in the mirror and line up a ruler horizontally between your eyes.
2. Make sure the ruler is lined exactly underneath the middle of the left pupil.
3. Measure the exact distance between your left pupil and your right pupil in millimeters.
4. Repeat steps 1 - 3 a couple times for accuracy and use the average for your final measurement.
We cannot accept prescriptions by fax or email. To ensure accuracy we ask that you enter your prescription manually with our easy online ordering system.
WMP prescription lenses come with a one (1) year warranty. If there’s a manufacturing defect in our products or their workmanship, we’ll make it right and cover shipping costs while we’re at it. The warranty does not cover scratches, breaks or other damage and/or return requests caused by accidents, negligence, or improper care.
All prescription purchases can be returned within 30 days to receive a full refund. Click here to start a refund.
Yes! All of our prescription lenses come with Full UV protection.
Yes, we do offer prescription lenses with blue light protection! Please note that lenses do not automatically come with blue light protection so make sure to select the blue light lens option during the ordering process.
Currently, we do not work directly with insurance providers. However, we recommend contacting your insurance provider to see if you have out-of-network benefits. You may have the option to submit a detailed receipt of purchase to your insurance company for reimbursement.
The standard shipping takes 4-6 business days. We also offer 2 day express Fedex shipping.
Please note, the processing time for prescription orders is 10-14 business days.
Please get in touch with us as soon as possible at (480) 576-5944 or email us at service@wmpeyewear.com.
Generally, prescription glasses are not eligible for promotional offers or discounts. Due to the specialized nature and additional customization required for prescription glasses, these items are excluded from our promotions and discount offers. We understand the importance of having the right prescription glasses and strive to provide these at fair prices, reflecting the custom work involved. For any questions or more information about our pricing and products, please contact our customer service team.
You can utilize a maximum of 2000 points in a single redemption.
Unfortunately, points cannot be transferred between accounts. In the event that you lose access to the email associated with your account and would like to transfer points, please contact our support team.
Typically, points are credited within 48 hours of order delivery. If you haven't received them by then, please don't hesitate to contact our support team for assistance.
While reward point coupons are applicable to all merchandise, our checkout system only accepts one coupon code per transaction. You cannot combine vouchers with promotions requiring additional coupon codes.
Unfortunately, no. When a voucher is used for an order that is returned, both the points earned from the purchase and the voucher code itself are forfeited.
Your points will remain active as long as your account remains active. Accounts inactive for a year or more will have their points deducted, resetting the balance to zero. To maintain active points, ensure at least one purchase is made within every 12-month period.
No, points can only be accumulated only after the creation of your account.
Any points earned from the cancelled order will be deducted from your account balance.