Returns
We accept returns within 30 days of delivery as long as items are in original condition and packaging. You can choose a refund to your original payment method or opt for store credit, which is processed faster and does not require the 4-5 business days needed for payment processing.
- Return Fee: A $5.99 fee applies for mail-in and Happy Returns. This is waived if you choose store credit.
Starting a Return:
- Items must be unworn, unused, and in their original packaging.
- Shipping charges and Green Shipping Protection are non-refundable.
- Returns must be shipped or dropped off within 30 days to avoid expiration.
- Final Sale items are not eligible for return or exchange.
Return Options:
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In-Person (Happy Returns): Use the emailed QR code to return items at a nearby Happy Returns bar. There is a $5.99 processing fee, waived for store credit returns.
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Mail-In Returns: You’ll receive a prepaid USPS label to return your items.
- Store Credit: Free, fastest option.
- Original Payment Method: $5.99 shipping label fee deducted.
Prescription Returns:
- Return prescription orders within 30 days if in original packaging.
- Refund to Payment Method: $9.99 restocking/shipping fee.
- Orders Over $300: If returning 50% or more of the order, a $29.99 fee applies.
- Store Credit: Free and fastest processing.
Note: Prescription orders cannot be returned in person at Happy Return Bars.
International Returns:
- Customers are responsible for return shipping, and a return label will not be provided.